Do you want a career working for The Times 6th Best Big Company in the UK?

Haven, part of the Bourne Leisure Group, is a company where the overall aim is about being an antidote for daily life for our holidaymakers or holiday home owners on our 40 parks. As a Website Editor within the Caravan Parks ECommerce team you are responsible for helping to increase traffic to the websites, showcasing quality content, and making the user experience inspiring, simple, consistent, relevant and innovative. You update, manage and produce website content, functionality and rich media across all three brands; Haven Holidays, Caravan Sales and Owner Services, ensuring alignment with the Caravan parks strategy and BOFA; You ensure quality and standards, manage the reflection of the product and the translation of the brand online.

We describe our team members, at all levels, as 'bright and breezy' people and you will need to have the right attitude for consistently living by dare to care, yes I can, keep it simple, make it fun and do the right thing for our guests. As a team we have a passion for ensuring that our Holiday Home Owners and Holiday Guest's have the very best experiences whilst on park, but also throughout all communication they receive wherever they are and however they receive it. All our Team Members aim to deliver this at all times, enjoying working in a busy, fast paced, fun and challenging environment.

As a Website Editor I am responsible for:

• Creating and updating inspiring content and assets (copy, images, videos, testimonials, images, infographics, maps etc.) across all websites, microsites and splash pages. Managing the process via the CMS.
• Ensuring content on all sites is an accurate representation of the product, audited regularly and that our pages are beautifully and commercially presented to aid the overall brand experience and conversion.
• Optimising on page content for SEO, ensuring all redirects and other SEO functions are performing to best practice.
• Running regular content audits and recommending improvements around the use and types of content.
• Running regular competitor website reviews and recommending learnings around the use and types of content.
• Managing CMS and website queries relating to content.
• Assisting with website testing requirements, including online booking engine and Seaware releases.
• Reporting any issues, recommending improvements and following these through to completion.
• Content analysis and reporting through GA.
• Assisting and covering for the other Website Editors when required as well as any other ad hoc task required to support the team and the business.

As a Website Editor I am:

• Customer centric with a sound understanding of the customer audiences, digital and ecommerce best practice and innovation opportunities.
• Conversion focused; commercially astute and driven; creative with a passion and care for effective and inspiring content.
• Confident working with a CMS, with HTML, Photoshop, Microsoft Office and GA; confident in technical content optimisation; experienced in SEO.
• A self-starter who consistently demonstrates initiative and an enthusiasm to learn more; highly organised, thorough, precise and detail orientated; a reliable team player who enjoys working closely and communicating with others; who can juggle tight deadlines and manage volumes of work to a high quality.
• Interested in the travel industry and the UX experience.The Benefits of working with us:
• Free use of many of the Park facilities and discounts off our food and retail outlets.
• Discounted Bourne Leisure holidays for you, your family and friends.
• Reward and recognition schemes including long service and team member of the month.
• Externally recognised qualifications to give you the opportunity to develop and progress.

Our guests and our team members are vitally important to us and we need to ensure we build effective relationships, through trust, always having an approachable, friendly and helpful attitude. This will ensure our guests feel reassured that we always have their interests at the heart of everything we do.