We currently have an amazing opportunity for a commercially astute and experienced Events professional to join our highly successful team at The Grand as an Event Manager.

Reporting to the Conference and Banqueting Operations Manager, in this busy events’ led hotel, this position is a key contributor to the department’s success.

The ideal candidate will understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations, whether overseeing a large dinner for 500, a high profile and complex conference for 800, the most precious day of someone's life on their wedding day or an intimate family dinner.

In return for your passion and commitment, we offer a great package including:
28 days annual leave (including bank holidays); Meals on duty; Complimentary gym facilities; Work Place Pension and Life Assurance; Healthcare package; Perks and Discounts App – including e vouchers, free and flash perks with Perkbox; Salary Sacrifice Schemes – gym membership, IT, Childcare, Nursery, Holiday Buy and Sell Facility, Car Parking; Grand Recognition Scheme (with rewards including free cinema tickets, wine, Afternoon Tea, GB1 Dinner and Spa Experiences); Entry into a draw to win a mini break to Europe and beyond...; Discounted use of hotel facilities including Restaurant, Lounge and Spa; Free hotel stays and discounted accommodation staff rates in a number of locations.

Working closely with other Event Managers and our Function Bars team, you will primarily be responsible for leading events, conferences and evening functions at the hotel and ensuring that the team are delivering a fantastic level of service to our guests

Your main responsibilities will include:
§Taking responsibility for the overall day to day running of allocated events.
§Leading the team to deliver results by providing day to day direction and leadership for direct reports
§Ensuring total guest satisfaction within the operation, by taking an active role in evolving & developing departmental operating standards, procedures and ways of working to ensure they are focused on providing an individual service to all guests
§Supporting and leading a service culture that ensures the guest experience is truly engaging throughout each and every interaction
§Delivering training to ensure the team has full knowledge of the department’s food and beverage products
§Create a supportive, fun and creative working environment, developing talent and demanding a quality and standard driven approach throughout each and every member of the team
Candidates will have a minimum of 2 years proven supervisory or junior management experience within a quality hotel or similar environment overseeing an events operation.

To be successful in your application for the position, you must possess the following skills and qualities:
- Forward thinking with a focus on improving standards of operation – a passion for standards and service
- A natural leader and people person able to develop & lead a team in all aspects of the operation and personal development
- Ability to lead from the front and delegating effectively
- Calm and assure under pressure – well organised and structured in approach
- Emotionally intelligent – with an understanding of what makes individuals “tick”
- A strong and charismatic people person able to communicate across at all levels
- A quality focused person who understands the needs of the customer and is happy to be targeted on providing great service.

If this is a challenge that excites you, then apply now!