Host/Hostess

If you’re passionate about hospitality and enjoy working in a fast-pace busy restaurant then look no further; The Pearson Room is looking for an energetic and service driven host/hostess to join us in one of the most contemporary and fashionable cocktail Bar and Restaurant’s which Canary Wharf has to offer. You will be a passionate, enthusiastic and charismatic individual able to deliver premium service with excellent standards; we are looking for someone who can deliver a 5 star service, giving the customer journey a great experience and ensuring that their expectations are always met, if not exceeded. 

Duties and responsibilities:

• Be the first welcome to the restaurant
• Meeting and greeting guests in a warm, prompt, friendly and timely manner.
• Answering the telephone
• Attentive to all guests arriving and leaving ensuring they are met with a friendly approach
• Working closely to ensure that the team and management are supported and aware of the guests in the building
• Ensure that Opentable is updated with guest notes and daily bookings/walk ins are accurately recorded
• Recognising guests and creating in detail guests profiles
• Ensuring the up keep of the entrance to the restaurant, host area, cloakroom and rest rooms at all times
• Ensuring menus are fully stocked and in a presentable order
• Ensure up to date local knowledge of local hotels and restaurant
• Knowledge of menu and allergens
• Knowledge of evacuation procedures and security alerts

The ideal candidate will be passionate about providing a five star service to all of our guests, proactive, a strong team player and highly motivated. In return for your excellent service, we offer competitive rates of pay and excellent benefits and the restaurant is only open Monday – Friday!