Night Porter

The Night Auditor/ Porter role:

Will assist the Night Manager in providing a smooth and efficient Night Service & Night Audit. This will ensure that our 5 star high level customer service is maintained on a 24 hour basis. As Night Auditor/Porter you will ensure that a thorough and comprehensive hand-over is carried out from Reception at the start and end of the shift. The Night Auditor/Porter will also be responsible for providing a late guest check-in and information service.

The Night Auditor/ Porter will:

• Be able to demonstrate a proven track record in Reception, Night Porters or related discipline in the hotel or travel trade industry preferably gained within a 4/5 Star establishment.
• Be computer literate and preference will be given to candidates who have experience in Opera Fidelio or similar advanced PMS systems.
• Require an excellent command of the English language both verbal and written and outstanding communication and leadership skills.
• Be able to demonstrate a clear understanding of the highest level of customer service.

In return, our benefits include

• Free meals on duty
• Chef whites and safety shoes provided
• Financial support with industry qualifications
• Company personal contributory pension scheme
• Excellent staff rate in any of the four Elite Hotels, subject to availability
• An attractive room rate for family with a 50% discount off our selling price
• 30% discount on food, drinks and treatments
• A share in the Company Gratuities scheme
• An Employee Assistance program managed by Hospitality Action

About us

Affectionately known as "The White Palace" The Grand Hotel in Eastbourne has a well-earned reputation for excellence. With over 150 rooms, an award winning restaurant and 17 fully equipped meeting rooms, the hotel is able to cater for every occasion. We reserve the right to close any advertised post before the stated closing date once enough applications are received. We recommend that you apply as soon as possible