Receptionist

Competitive salary, plus excellent benefits.

Recently named as one of the "30 Best Places to Work in Hospitality" by The Caterer magazine, the Grand Hotel in Eastbourne is the UK's only five-star hotel by the sea.

The Receptionist role:

You will be providing all our guests with a warm welcome and looking after them in a friendly, professional manner on our Reception desk. You will check guests in and out and be responsible for taking payments and handling money You will be covering reservations and sales department enquiries out of office hours. Working hours are 40 hours per week, over five days which will include a mixture of shifts including weekends and evenings.

Please note the earliest you will start is 7am and the latest you will finish is 11:30pm so you must have your own transport. There may also be occasional night shifts to cover holidays.

What we need from you:

• Have previous hotel experience in any department. Previous experience as a hotel receptionist is a distinct advantage.
• Possess a 'can do' attitude, attention to detail and be able to use your own initiative.
• Be computer literate, with a good telephone manner.
• Have excellent customer service skills.
• Have experience taking payments and handling money
• Possess a good command of the English language, both written and verbal
• Have the ability to work under pressure, dealing with lots of information at once, and always with a smile on your face.

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

Benefits:

As a people focused Investor In People Company we offer a great range of benefits to the successful candidate, including:

• Free meals on duty.
• Uniform provided.
• Company personal contributory pension scheme.
• Heavily discounted rooms for staff where available, including discounts on food, beverages and spa treatments.
• A share in the Company Gratuities scheme.
• An Employee Assistance program managed by Hospitality Action
• Discounted stays with Small Luxury Hotels of the World.