Housekeeper
- Employer
- Supercity Aparthotels
- Location
- London (Central), London (Greater)
- Salary
- 21,216
- Closing date
- 18 Jul 2018
View more
- Sector
- Hotel jobs, Room Attendant
- Job Type
- Full Time
We're looking for enthusiastic housekeepers to come and join our team as we open a new London Aparthotel. We offer all of our Housekeepers the London Living Wage, plus sign up to Perkbox which gives members access to 100's of high street and cinema discounts!
KEY RESPONSIBILITIES
- To clean both occupied and departed apartments and public areas to Supercity’s standards within the allocated timeframe. And to report very dirty rooms to the Housekeeping Supervisor.
- To change bed linen and towels on the specified days ensuring that they are always in good condition, fresh, colour consistent and free from stains and tears, whilst also ensuring the lined is the right size for the bed.
- To report any rejected or stained linen to the supervisor, separating them from stock in circulation so that these can be returned.
- To report any maintenance required in each apartment to the supervisor to ensure that faults can be rectified quickly and efficiently with minimal disruption to guests.
- To dispose of rubbish in the correct manner ensuring recyclable items are separated for recycling.
- To ensure that all lost property is handed in to the Reception.
- To ensure that instructions for cleaning materials are always adhered to and COSHH regulations are followed.
- To report any safety hazards or defects that cannot be rectified to the supervisor e.g. faulty electrical equipment.
- To report any dilapidations and / or discrepancies within an apartment to the Housekeeping Supervisor immediately.
- To undertake other duties and tasks that from time to time may be allocated to the jobholder that are appropriate to (the grade of) the job.
Abilities / Skills / Knowledge:
Required
Experience of a similar role within 4* or 5* hotel or apartments
Good spoken English
Basic written English
Ability to follow instructions and make decisions
Excellent attention to detail
Strong customer service skills
Ability to respond to customer requests
Ability to work independently and as part of a team
Desired
Basic IT skills
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