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Housekeeper

Employer
Supercity Aparthotels
Location
London (Central), London (Greater)
Salary
21,216
Closing date
18 Jul 2018

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We're looking for enthusiastic housekeepers to come and join our team as we open a new London Aparthotel. We offer all of our Housekeepers the London Living Wage, plus sign up to Perkbox which gives members access to 100's of high street and cinema discounts! 

KEY RESPONSIBILITIES

  • To clean both occupied and departed apartments and public areas to Supercity’s standards within the allocated timeframe. And to report very dirty rooms to the Housekeeping Supervisor.
  • To change bed linen and towels on the specified days ensuring that they are always in good condition, fresh, colour consistent and free from stains and tears, whilst also ensuring the lined is the right size for the bed.
  • To report any rejected or stained linen to the supervisor, separating them from stock in circulation so that these can be returned.
  • To report any maintenance required in each apartment to the supervisor to ensure that faults can be rectified quickly and efficiently with minimal disruption to guests.
  • To dispose of rubbish in the correct manner ensuring recyclable items are separated for recycling.
  • To ensure that all lost property is handed in to the Reception.
  • To ensure that instructions for cleaning materials are always adhered to and COSHH regulations are followed.
  • To report any safety hazards or defects that cannot be rectified to the supervisor e.g. faulty electrical equipment.
  • To report any dilapidations and / or discrepancies within an apartment to the Housekeeping Supervisor immediately.
  • To undertake other duties and tasks that from time to time may be allocated to the jobholder that are appropriate to (the grade of) the job.

 

Abilities / Skills / Knowledge:

Required

Experience of a similar role within 4* or 5* hotel or apartments

Good spoken English

Basic written English

Ability to follow instructions and make decisions

Excellent attention to detail

Strong customer service skills

Ability to respond to customer requests

Ability to work independently and as part of a team

Desired

Basic IT skills    

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