Front of House Team Member - Guildford
- Employer
- Hummingbird Bakery
- Location
- Guildford, Surrey
- Salary
- £8.50 an hour
- Closing date
- 12 Jul 2018
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Front of House Team Member - Guildford
Do you have what it takes to make The Hummingbird Bakery buzz?
The first thing to greet our customers, aside from a tempting array cakes, is our friendly Front of House team.
We want every visitor to our branches to leave wanting a second taste of what The Hummingbird Bakery has to offer and this requires the dedication of outstanding individuals with a passion for our products.
Aside from being a people person and having a passion for fresh baking, you’ll have:
- Customer service skills to wow
- Exceptional communication skills with excellent spoken and written English
- Bundles of enthusiasm and a desire to give every task your all
- Creativity and a personality that is reflected in your work
- An ability to make customers smile with delicious desserts
If we’re being really choosy, you’ll also have:
- Experience in a similar bakery business or transferable skills from a similar industry role
- Worked in a team in a similar business
- Completed basic Health and Safety and Food Hygiene (Level 2 is ideal)
Main Responsibilities
- To deliver exceptional customer service, greeting customers with a passion for our products, professionalism and providing an exceptional purchasing experience
- To ensure impeccable standards of cleanliness in the branch
- To handle cash and serve customers at the till point
- To work efficiently as part of a team in a busy environment
- To undertake duties allocated by the Management
- To maintain the product displays, sell the product range and contribute to target sales
- To adhere to a cleaning rota and ensure completion and sign off
Salary and rewards:
- Free cake every day
- A free 8” cake on your birthday
- 50% staff discount
- A competitive pay rate of £8.50 an hour
- Summer and Christmas parties as well as an annual meal out with your branch team
- Halloween and Valentine’s Day event treats
- Subscription to the Perkbox Scheme
- Access to free private medical insurance scheme from your first day
- Loyalty bonus rewards for being Team Hummingbird
- Monthly bonus rewards for being awesome
- Monthly Mystery Shopper bonus for being secretly awesome
- The chance to receive training with our Product Development team and experienced Branch Managers, along with Manual Handling and Food Safety training
- Excellent progression opportunities with a growing food brand at the forefront of the baking industry
Hours:
- Flexible hours – working 5 days out of 7 including weekends, early mornings and evenings
- Variety of contracts available. Full time hours 32-40.
- 28 days annual holiday (including Bank Holidays).
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