Reception Manager - Cirencester
Reception Manager - Barnsley House, Cirencester
We currently are on a search for an experienced Reception Manager to join our award-winning team at Barnsley House.
Barnsley House – Mr & Mrs Smith Listed hotel
The Telegraph – Travel – Listed in Top 30 best boutique hotels in the UK
Barnsley House is a 17th century, stylish country-house hotel, which sits perfectly in the small Cotswold Village of Barnsley. Its garden, designed by former owner Rosemary Verey, legendary gardener, designer and writer. With a wonderful 18 bedrooms, luxury spa and a fresh and forward-thinking restaurant, Barnsley offers a 4 red star experience to our guests who are looking to retreat to the rolling hills of the Cotswolds.
For the role of Reception Manager, you will be the face of the hotel, welcoming all our visitors and giving the utmost attention to guests on their arrival & departure from the hotel. While the guests will be spending their stay in and around the hotel, it is the personal interaction they will mostly remember. Key responsibilities will be reservations and bookings, check-in, bill handling and cashing up. Front of House duties will include ensuring all areas, luggage management, lounges and facilities are clean and tidy at all time and all the rooms are ready and in tip-top shape for occupation.
As a Reception Manager, duties will involve guest relations, on-the-job training of the team, supervision, and a high level of interaction with all the departments within the hotel.
For this role we are looking for someone who has 4/5 years previous experience, with a good knowledge of working in 4 or 5 star luxury hotels, For this role you need to have had some supervisory experience, be confident, enthusiastic, patient, possess great interpersonal skills and have a flexible attitude.
- Paid overtime and tips
- In house training and development programmes
- 28 days holiday per annum (inclusive of Bank Holidays).
- Meals while on duty
- Free car park
- Long service awards
- Discount opportunities on stays and meals for properties within The Calcot Collection
Within The Calcot Collection hotel group, we provide great opportunities for extra training and there is a clear progression route for those who shine.