Colleague Restaurant Attendant - Shangri-La Hotel, At The Shard, London

We currently have a vacancy for a restaurant waiter to join our fantastic colleague restaurant (we call it Burrow Market) on a casual basis.

It takes a very special kind of person to work at Shangri-La: someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.

We are diverse, warm and caring but also demanding, dynamic and innovative.

As with every property in the group, Shangri-La Hotel, At The Shard, London, will operate on a simple yet powerful philosophy of Shangri-La hospitality from warm, caring people.

The uniquely Asian view of service at this luxury hotel in London embodies the core values of respect, helpfulness, courtesy, sincerity and humility. These qualities have been the cornerstone of the Shangri-La success.

The Role

We want our colleagues to have an exceptional experience every time they visit Burrow Market and therefore we are looking for an enthusiastic and passionate individual with excellent customer skills and love for food. The successful candidate will be responsible for delivering a friendly and welcoming style of service while ensuring that food hygiene and Health and Safety standards are followed.

Your main responsibility is to ensure that our colleagues have a wonderful dining experience and you will achieve this, among other things, by preparing the restaurant for breakfast, lunch and dinner service and by maintaining a consistent standard of cleanliness, readiness and maintenance.

Essential Requirements

• Good level of English
• Engaging personality
• Pro-active and reliable
• Flexible and open minded
• Ability to work a shift pattern that includes breakfast shifts and weekends

Desirable Requirements

• Customer Service experience in a Food & Beverage environment
• Food Hygiene Certificate

Our proposition to you

In addition to a competitive salary, we also offer an exciting array of benefits:

• Shangri-La Staff Rates at our luxury properties worldwide
• One paid Volunteer Day per year
• Pension contribution
• Personal development via Shangri-La Academy, online Harvard Management programme and other external courses
• Regular social celebrations
• One free duty meal per shift
• Laundering of your uniform free of charge
• Discount in our F&B outlets
• Shard Card and Deal Card (discounts at variety of businesses in the area)
• Cycle to Work
• Childcare Vouchers (if applicable )
• Opportunity to grow and develop with Shangri-La, locally or worldwide

…..to mention only a few!

We believe that with the right attitude, anything is possible at Shangri-La and we will invest heavily in your training, offering a variety of programmes for all levels!

If you wish to be considered for this role, please send us your CV!