Kitchen Crew - Thetford

Support Crew,  Retreat Kitchen​- Thorpe Forest, Norfolk

Working at Forest Holidays isn’t like any ordinary job.  Our business is a people business and we’re in the business of providing our guests with the ultimate holiday experience unmatched anywhere.

Role mission

The role is exceptionally multi-faceted and interesting. In essence, it involves doing anything and everything to deliver customer delight - from greeting customers; working in a busy reception; basic food preparation and service; being part of a retail team and making sure that our sites and cabins are clean and welcoming when customers arrive.

Type of person

You’ll champion our ethical and ecological values, promote our activities, and be open and available to customers for advice, help and service. As a flexible, enthusiastic member of the team you will be happy to get involved in other activities on site and will have experience of following processes and procedures.

This is for 20 hours a week, which includes weekends.

Skills and experience

Passionate about creating unique and memorable holiday experiences, you should have a background that involves resolving customer issues and balancing the demands of customer service and commercial success. Articulate and approachable, you must be able to strike a rapport with customers and have a helpful, positive personality. You will see problems as opportunities, and though you are confident and independent, you will also be a team player. Basic IT literacy would be an advantage and you should understand how everything that you do can impact on profit and loss.

Kitchen experience preferred but not essential

About the business

Forest Holidays has funding to build several more of our stunning locations across the country. We are always on the lookout for talented and hardworking individuals to join our team.

Covering letter

To apply, please email your CV and details of your current package. In a covering letter you should state why your skills and experience make you ideal for the position as well as why joining the Forest Holidays team appeals to you.