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Team Leader - Birmingham

Employer
Carluccios
Location
Birmingham, West Midlands
Salary
Competitive
Closing date
1 Jul 2018
Team Leader - Birmingham

Overview:

Team Leader As the Team Leader you will be working as part of the management team delivering only the very best for your guests. Leading your team to achieve the highest standards you live by, sharing your knowledge & coaching your team every step of the way. This is the start of your management career with us & you will be committed to learning how to helping the business grow & focusing on customer service excellence. Joining us as an Assistant Manager you are joining our famiglia & will help us ensure that all of our guests have a memorable experience and become friends for life.

Responsibilities:

You will receive support, training & development opportunities from the moment you start, helping to build you to become an Italian expert. Be curious to sample the best Italian ingredients, wine & products from the many regions of Italy. To work with our restaurants, supporting & delighting our guests we ask that our team members have the following skills & behaviours as we are always willing to train & develop your additional skills as your grow with us.
• A good grasp of the English language, able to communicate politely to our guests
• Actively able to listen to your fellow team & take instruction
• Focused on delivering the very best service, time & time again
• be enthusiastic & passionate for our products & the service your provide
• As a team player you never say thats not my job, we all work together
• able to work at pace whilst multi tasking to maintain the highest quality service
• willing to learn, develop & go above & beyond
• You understand the subtle ways to adapt to your guests needs & your charisma & confidence is naturally authentic

Qualifications:


• Competitive National Minimum & Living Wages
• Training & development courses
• Clear career development path & progression
• Opportunities to win trips to Italy
• Holidays pro rata
• Apprenticeship Level 3 in Leadership
• 50% discount when dining in our restaurants
• 20% discount when shopping in our delis
• Team Parties & competitions
• Free food in shift
• Childcare vouchers
• Cycle to work scheme
• Refer a Friend Scheme
• Pension scheme
• & much more

Your next steps could see you develop into an Assistant Manager, Assistant General Manager or beyond. What are you waiting for, start your career as a Carluccio's Team Leader now!

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