We are currently recruiting for Waiters within the restaurant department. You will be responsible for a dedicated area of the restaurant department, providing a highly visible presence in the restaurant during service periods, ensuring a smooth and efficient operation, enhancing the passenger / crew experience and achieving the highest level of customer satisfaction throughout the dining experience. Our onboard outlets are some of the most luxurious at sea and you will be expected to keep the outlet neat and tidy at all times. You will be required to use and maintain all bar equipment correctly, reporting any repairs required promptly.

Resposibilities:

• Engage with the passengers in a friendly and polite manner. Hand out menus, take orders correctly and deliver food and drinks quickly and accurately to the table. Serve drinks following company policies and procedures, including informing the Head Waiter when a passenger has consumed excessive alcohol.
• Respond to passenger questions, particularly in relation to the menu or wine, where applicable, advising alternative dishes that may suit or help inform choices. Strive to meet the passenger’s needs and ensure the correct condiments for the meal are offered, refill drinks in a timely manner and ensure the service runs smoothly.
• Provide attentive customer service to allocated tables throughout the service period. Process passenger billing correctly for the charge of drinks and cover charges, where applicable, using the point of sale.
• Set up and clear down tables, before during and after service. Check the appearance and condition of tables and all items including linen, crockery and silverware is of the required standard and set out correctly. Inform the Head Waiter of any fixtures or fittings that need repair / renewal.
• Carry out flambé / gueridon cooking demonstrations at the tables, when required and perform duties as requested at outside catering / special events.
• Prepare own area ready for service and keep it clean and tidy at all times. Use and maintain all equipment correctly, following standard operating procedures and report any repairs required promptly. Carry out all work safely, efficiently and in accordance with all current safety and company regulations, including the Public Health Policies and Procedures.
• Assist with the meet and greet of the passengers and baggage services on embarkation / disembarkation days.

Experience:

• Previous professional waiter experience preferably within a 4/5 star hotel or restaurant establishment
• Level 2 aware in Food Safety or equivalentdesirable
• Good command of written and spoken English

This is a fantastic opportunity to work for one of the world’s leading Cruise brands. Life on board involves working 10 hours a day, 7 days a week for the 4 or 6 months that you are on board. Your ten hours will be split between morning, afternoon and evening activities.