What is the main purpose of the role?

As a key part of our Conference & Banqueting team, you will be responsible for overseeing and supervising the general and specific operational issues and administration of all reservations within the centre to ensure the potential of the venue is maximised and monthly budget achieved.

You will positively approach all sales opportunities in order to achieve the property’s sales plan, ensuring that all sales disciplines and procedures are followed in order to develop the business. You’ll also need to exercise efficient diary management in order to manage the yield within the conference office.

The fundamental part of this role is to deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings as well as helping to host events during busy seasonal times.

The Ideal Candidate

To be successful in this role you will need previous experience within a conference or banqueting role, providing excellent customer service and be a strong problem solver, especially when it comes to dealing with customer queries.
It is also desirable that you can demonstrate some hotel based experience, although this is not essential, but you must have previously worked events on a large scale.

In addition you will need to be:

• A strong communicator
• Flexible in your approach
• Driven to succeed