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Food & Beverage Assistant - Bristol

Employer
Thornbury Castle Hotel & Restaurant
Location
Bristol
Salary
Competitive
Closing date
20 Jun 2018

Food & Beverage Assistant - Thornbury Castle Hotel, Bristol

REPORTING TO: F&B Manager        

HOURS OF WORK: 48 hours

SUMMARY OF THE JOB ROLE & PURPOSE:

To assist in the day to day running of the Food Service Areas and Bars and to ensure a consistently high level of service is offered to all guests.

MAIN RESPONSIBILITIES:

  1. Ensure all checklists are used as prescribed.
  2. Ensure all cleaning in the designated areas is carried out to the Company Brand Standards. To be able to deal with any reasonable requests from guests in a professional manner. To assist with the correct service of Restaurant/Bar menu and beverages. To ensure all documentation from the POS system, i.e. checks/bills are completed as necessary. To strive and anticipate customer needs whenever possible and react to these to enhance customer satisfaction. To ensure a good level of product and local knowledge for the guests when requested. To be aware of Licensing Laws in England. To operate and maintain the POS system to report any faults as they arise and to ensure the system is utilised to its maximum capacity. To ensure that a professional appearance and manner is shown to all guests.

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