Duty Support Manager - Cumnock

Duty Support Manager - Lochside House Hotel, New Cumnock

We’re looking for an all rounded Duty Support Manager to ensure the effective operation of Lochside House Hotel, Lodges & SPA by delivering exceptional customer service and leadership to all colleagues and guests respectively. Reporting directly to the Operations Manager, you’ll assist in overseeing the hotel operation in their absence.

The RAD Hotel Group are a multi-award winning, family owned group of hotels in the West of Scotland. At present, the group boasts The Lochside House Hotel Lodges & Spa (New Cumnock), The Royal Hotel (Cumnock), The Carlton Hotel (Prestwick), The Radstone Hotel (Larkhall), Hetland Hall Hotel (Dumfries) and Dalmeny Park Hotel (Barrhead). Renowned for providing an exceptional customer experience regardless the purpose of a visit we are looking to expand our team due to continued growth.

And as such as Duty Support Manager you will be confident in all aspects of hotel management as you will be tasked with stepping in to all departments within the hotel. You will need to be an effective communicator, an inspiring and motivational leadership style and ability to implement company standards. You will be organised and react promptly and efficiently as requested to meet the needs of the business.

What you’ll need. 

Previous experience at management level in a similar quality of hospitality establishment. Previous experience within hotel environment would be highly beneficial, although will consider candidates who excel within other hospitality businesses. You must be flexible to meet the needs of the business and demonstrate a passion for the sector.

What we’ll offer you? 

A great range of employee benefits. 

The opportunity to work with a fantastic business which offers excellent development opportunities.