Conference and Sales Executive - Birmingham

About us...

At Cairn Group we’re ambitious. With a varied and extensive portfolio of hotels, bars and restaurants, we’re focused on continual growth and are in it for the long haul. We invest in our properties and our employees.

We are a family owned business with family values at our core. With a growing team and sites UK wide, we now need a flexible, dedicated and highly motivated Conference & Sales Executive at Birmingham Conference & Events Centre.

About the role…

You will be the first point of contact for all new enquiries and will have strong communication skills and be a real people person.

You will the ability to confidently respond to all incoming enquiries by phone and email, promptly provide professional quotes and proposals in line with venue strategy, ensure all provisional business is chased and be focused on securing contracted business and maintain regular contact with existing customers as principal duties.

About you…

You will have previous experience working in a conference centre or large conference hotel and knowledge of venue booking systems.

You must be able to demonstrate real interest in customer requirements to effectively match our facilities, be passionate about delivering excellent customers service and be a team player who enjoys working together to exceed targets.

You will also have a positive attitude, good communication skills, a commitment to delivering a high level of customer service and a high level of IT skills and good understanding of the importance of data capture processes

We can offer…

Pension scheme 

Retail and travel discounts

Childcare Vouchers

Cycle 2 Work Scheme

IHG Brand Rewards

Recruit a friend Scheme

Star of the Month Awards

Corporate Discounts

Induction and training programme