Reception Manager

Reception Manager

We’re looking for a Reception Manager to join the team at St Ives Harbour Hotel and Spa.

Perfectly positioned overlooking Porthminster Beach, St Ives Harbour Hotel & Spa offers a fantastic coastal escape all year round. With our boutique style bedrooms, stunning Terrace Bar & Restaurant offering fresh, local and seasonal food and indulgent Spa featuring an indoor pool, hydrotherapy pool, sauna, steam room and fitness suite.

We have a superb opportunity for a Reception Manager to join the Team. As Reception Manager, you will be required to ensure every guest receives the ultimate in customer service. You will be an effective communicator, experienced in complaint handling, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting. A minimum of 3 years’ Front Office experience is required at Supervisory level or higher, together with full knowledge of OPERA. Pre-opening experience would be a distinct advantage.

At Harbour Hotels we are committed to providing exceptional hospitality. With a growing portfolio of stunning properties, we have opportunities for internal promotion and a chance to grow and flourish within our brand. With a strong focus on training and development, this is a fantastic opportunity for a Reception Manager to enhance individual skills and knowledge and to be part of a team of leading professionals within a growing hospitality brand.

In addition, we offer:

• Competitive salary
• Discounts across the Harbour Hotels Group
• Online benefits program
• Stylish Uniform
• Employee Assistance Program
• Meals on duty
• Excellent progression opportunities