Trading Systems and Process Administrator

Within our Global Business Services (GBS), our Trading Systems and Process Design team have a thorough understanding of all trading systems and all applicable data sources to assist with system support, business initiatives and delivering business improvements. They are the link between ISD and the Trading Floor, liaising with Wal-Mart International Operations ensuring new developments are implemented on time with minimal disruption.

As Trading Systems and Process Administrator you will work with the team to support the effective implementation of new trading systems and processes by building relationships with trading colleagues, to understanding their needs and expectations by seeking feedback.

You will need an excellent knowledge of Excel including use of macros and formulae along with a good understanding of VBA. It is also beneficial if you have some practical experience of SQL, Alteryx and Tableau with the willingness to learn more.

The ins and outs:

Within the role you will identity opportunities for smarter ways of working - driving productivity and customer service improvements, you will:

• Drive business improvements by supporting system and process solutions within Trading, using VBA / SQLskills
• Support the delivery of projects, supporting system and process change, business initiatives and activities
• Become familiar with relevant databases and support data analysis requests from the business
• Work closely with our IT department and Global Business Services teams to ensure customer requirements are met
• Validate new systems and processes
• Collaborate with the training team to ensure developments are understood and are communicated / trained effectively
• Advise and coach colleagues, promoting best practice
• Investigate and resolve system / process related queries, escalating to IT as necessary
• Support the creation and on-going maintenance of coupons and restrictions, ensuring accuracy and timely delivery

What you'll need

You will possess the ability to pick up new systems and process quickly and have a through and methodical approach. You will possess:

• Good Level of understanding of VBA and SQL, Alteryx and Tableau experience beneficial
• Quality focussed with an eye for detail.
• Analytical, with the ability to resolve problems
• Strong time-management, planning and organisational skills
• Ability to stay calm and focused under pressure
• Strong interpersonal skills with an enthusiastic and positive approach
• Confidence to communicate with colleagues from all areas of the business
• Committed to delivering great customer service
• A team player with the ability to work on own initiative
• Computer literate (Outlook, Word)