Customer Service Coordinator / Dormer - Ashford
Customer Service Coordinator / Dormer - Grosvenor Hall - Ashford, Kent
35 hrs per week
We are looking to recruit a Customer Services Coordinator/Dormer at our Grosvenor Hall site. As a Customer Service Co-ordinator/Dormer you will work closely with the Customer Services Manager to ensure that all Guests have a fantastic stay with us. You will do everything required to maximise re-bookings and deal with all customer enquiries and concerns professionally, effectively and efficiently. You will also be responsible for conducting all necessary administration duties for the efficient operation of the Customer Services Department on centre
What we are looking for:
We are looking for someone who is friendly, outgoing and has a professional manner. You will have excellent communication skills and have the ability to build effective working relationships. You must have good attention to detail and good problem solving skills. Computer literate in MS Outlook, Word and Excel.
What we do at Kingswood:
We are one of the leading providers of residential trips, we support teachers and group leaders in bringing learning to life. We aim to instil self-confidence and a sense of achievement, through a positive experience which is educational, enjoyable, challenging and rewarding. We have 10 centres across the UK and France, providing unbeatable learning experiences outside the classroom. Each centre is unique and offers slightly different educational opportunities. Our locations range from Areas of Outstanding Natural beauty to Sites of Special Scientific Interest.
Successful candidates are required to undergo an enhanced DBS disclosure at the company’s expensed. You need to possess the legal right to live and work in the UK to be considered for employment with Kingswood