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IT Project Coordinator - Welwyn Garden City

Employer
Tesco
Location
Welwyn Garden City, Hertfordshire
Salary
Competitive
Closing date
23 Apr 2018
IT Project Coordinator - Tesco Family Dining

In 2014, Tesco Family Dining started to revolutionise the Supermarket Dining Experience, opening our very first Cafe Re-model. With our trendy look and a menu that has a wide range of Bake Our Own products guests love it and there is a strong appetite for more!

Following a restructure in the Analysis and IT team, this role has been created to help maximise a number of recently implemented solutions, establish a range of business processes that underpin the implementations, and provide project management capability for future improvements to the business operation. Sitting within an energetic and supportive team who are enthusiastic to provide strong value to the business, this role contains an exciting scope to shape the future of technology within Tesco Family Dining.



The role will be responsible for coordinating various aspects of IT projects, directly effecting change and improvement across our estate of over 300 cafes. The role holder will work as part of the IT team working with colleagues and suppliers to ensure that actions are completed, equipment is ordered and implemented on time, and that reports are updated and communicated in line with requirements of the project. The Project Coordinator will regularly deal with colleagues and external contacts obtaining progress updates, challenging delays, and flagging risks to the Project Team Leader.

Example projects that this role could be working on:

  • Implementing an EPOS system across the entire estate
  • Deploying new IT systems (Hardware & Software) to the caf PCs
  • Design and implementation of new IT business processes (Starters/Leavers, Incident management)
  • Coordinating suppliers and equipment as part of our ongoing caf remodel programme.

Overview of responsibilities

  • Accountable for driving progress on smaller projects or aspects of larger projects.
  • Responsible for obtaining progress updates from colleagues and external contacts challenging delays and flagging risks to the Project Team Leader.
  • Responsible for maintaining reports and project schedules, ensuring they are updated timely and accurately and communicated to all stakeholders.
  • Responsible for proactively identifying opportunities to deliver process improvement where there is a benefit to the business.
  • Responsible for creating supporting documentation to aid the successful implementation of a service or system (e.g. process documentation, user guides)
  • The role will best suit an individual who enjoys working as part of a team, is well organised and takes a logical approach to solving problems and implementing IT solutions.

Key Skills & Experience

Required

  • Good communication and organisational skills.
  • Able to work on multiple projects and prioritise according to the needs of the business.
  • Some IT support experience required (e.g. 1st/2nd line support, implementation etc.)
  • Ability to create reports and documentation to a decent standard.

Personal

The ideal candidate would have the following attributes:

  • Strong communication and interpersonal skills Youll be working with people at all levels of the business, youll need to be able to build good relationships.
  • Flexibility, ability to plan and organise, adaptable to changing priorities.
  • Ability to demonstrate strong written, verbal communication skills to levels of seniority and disciplines within the organisation
  • Good problem solving - logical, persistent and considerate when presented with an issue or risk. Taking responsibility and ownership of issues and seeing them through to resolution.

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