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Night Duty Manager - London

Employer
My Hotels
Location
Paddington, London
Salary
Competitive
Closing date
12 May 2018

Night Duty Manager - Paddington, London

 At The Pilgrm, we are reinterpreting the traditional hotel and removing any perceived barriers between us and our guests. Our purpose seeks to address the shift in needs of the modern-day traveller,. Inspired by old world design and the glory of British craftsmanship, The Pilgrm brings a sense of provenance to today's modern traveller. We believe in bringing people together and that genuine hospitality is seamless, generous and graceful. At our core, we’re individuals simply driven by making something that was once beautiful, beautiful again.

Night Duty Manager

The brand experience.

The lifeblood of a hospitality brand is how its unique experience comes to life. Its operational expertise is what guests will return for, time after time. However, the most vital ingredient and what sets it apart from the crowd is in its people and its unique culture.

This is a role that invites creative thinking and execution because The Pilgrm’s own culture is much more than traditional ‘hotel culture’. Our belief is that hospitality is a way of life, and while it is constantly evolving, traditional principles will always remain the same. 

The Pilgrm team are searching for a Night Manager who has the ability to always do what is right by our guests. 

Responsibilities include:

  • Support the Operations Manager in ensuring all team members are aware of policies, procedures and brand standards in relation to guest satisfaction.
  • Manage and oversee all hotel operations during night hours
  • Ensure all night audit functions are carried out smoothly and efficiently as per company standards
  • Ensure security procedures regarding guest valuables, departmental keys and floats are strictly adhered to at all times
  • Ensure that keys to restricted areas are kept in a safe designated place and only issued for legitimate work purposes to authorised personnel

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