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Spa Reservationist - Sutton Coldfield

Employer
Webb Hotel Group
Location
Sutton Coldfield, West Midlands
Salary
Competitive with company benefits
Closing date
24 Apr 2018

Spa Reservationist - Moor Hall Hotel & Spa, Sutton Coldfield

Moor Hall Hotel is a four-star hotel with 83 bedrooms, conference facilities for up to 250 and its own Leisure Club & Spa, situated north east of Birmingham, on the outskirts of Sutton Coldfield.

We have an exciting opportunity for a Spa Reservationist to join our Leisure Club & Spa team.

As Spa Reservationist, you will be responsible for taking Spa bookings and Leisure Club memberships over the telephone and face to face. You will be expected to promote and sell all of the facilities of the Leisure Club & Spa in order to achieve maximum revenue.

The successful candidate must have previous experience working within a spa environment. You will also be confident with selling and using sales techniques to convert spa and membership enquiries to confirmed business. Outstanding customer service and communication skills are essential. Candidates should also have good attention to detail and strong organisation skills to ensure all booking information is accurate.

Hours are 9am-5.30pm, working 5 days out of 7 to include weekends. Two part time positions would be considered.

We offer a competitive salary, training and development opportunities, hotel and leisure club discounts, a Company reward scheme, a well-tailored uniform and meals on duty.

This is an excellent opportunity for someone looking to further their career in the hospitality industry and to join a well-established, family run business.

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