Shift Leader - Haywards Heath
Shift Pattern: Varies from day to day including early and late but are planned in advance
Please note that we can only accept candidates over the age of 18 if the role requires working before 6am or after 10pm or involves working in areas such as the Backdoor, Beers Wines & Spirits or Counters.
As a Shift Leader, you will be working in a fast paced retail environment where no day is the same.
You will take ownership of store activities by running duty shifts, co-ordinating a team to deliver a clean and full store that exceeds customer expectations.
As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback
You will have a great understanding of how your store is performing and be the expert in delivering practical actions for its improvement by taking a hands on approach.
With your guidance, your store will always remain a safe place to work and shop.
The Ideal Candidate
• You are able to role model giving great, natural customer service ensuring every customers needs are met
• Be able to build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best
• You are a clear communicator and use a variety of methods to keep the team well informed
• Be confident in taking the lead as at times you will be in charge of the store.
• You are flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues
• You have energy and drive to deliver beyond expectations and effectively balance priorities
• Always looking for ideas and opportunities to serve Britain's shoppers a little better everyday.
About The Company
Our business was built with a simple mission - to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them.
- Colleague Discount Card (including a second card for a family member) after 6 months service with 10% off most purchases at Tesco.
- An annual bonus scheme where you could achieve up to 3.5% of eligible 2016/17 earnings.
- Childcare Vouchers
- The Tesco Retirement Savings Plan - save between 4% and 7.5%, and Tesco will match your contribution.
- Share Schemes
- Deals & Discounts through Tesco including Tesco Mobile & Tesco Bank
- Deals and Discounts through many other external businesses
- Earn one and a half times your hourly rate when working Sundays and an additional £2.21 for every hour worked between midnight and 6am.