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Concierge - Wych Cross, Forest Row

Employer
Elite Hotels
Location
Wych Cross, Forest Row
Salary
Competitive
Closing date
12 May 2018

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Sector
Hotel jobs, Hotel Porter
Job Type
Full Time

New opportunity not to be missed! Ashdown Park Hotel have an exciting opportunity for a positive and people focussed Concierge to join our growing team. You will receive a competitive salary, plus excellent benefits.

Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant and fully equipped Country Club and Spa, we offer our guests a complete experience.

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

 

The Concierge/Hall Porter role will report to Head Concierge and will be responsible for:

 

  • The meeting and greeting of all guests Assisting guests with their luggage and ensuring they are made comfortable Providing information on places of interest in the local area Organising restaurant bookings Assisting with transport needs Booking entertainment Parking guests cars You will also be responsible for the presentation of the front hall

As a Hall Porter/ Concierge you will be required to think on your feet to deliver an excellent service. Full training will be provided but the ideal candidate will:

 

  • Have a good standard of general education Be flexible Have a smart appearance Be physically fit Ideally know the local area and what it has to offer

You will be working shifts, 5 days over 7. Due to our rural location you will need your own transport.

 

Benefits:

 

As a people focused Investor In People Company we offer a great range of benefits to the successful candidate, including:

 

  • Free meals on duty. Uniform provided. Company personal contributory pension scheme. Excellent staff rate of £50 Bed & Breakfast in any of the four Elite Hotels, subject to availability. Free use of leisure facilities. An attractive room rate for family with a 50% discount off our selling price. 30% discount on food, drinks and treatments. A share in the Company Gratuities scheme. An Employee Assistance program managed by Hospitality Action, including a free confidential counselling help line. A childcare voucher scheme. Staff Christmas party. Free Car Parking. Discounted stays with Small Luxury Hotels of the World.

Closing date for applications 9th April 2018

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