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Hall Porter / Concierge - Forest Row

Employer
Elite Hotels
Location
Forest Row, East Sussex
Salary
Competitive
Closing date
12 May 2018

Hall Porter / Concierge - Ashdown Park Hotel - Uckfield, Crowborough

Ashdown Park Hotel, East Sussex, now has exciting opportunities available for

Hall Porter / Concierge

40 hours per week, 5 days out of 7

Ashdown Park Hotel and Country Club is a stunning grade two listed 106 bedroom country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. An award winning 4 Red Star Hotel, fine dining 2 AA Rosette Restaurant and fully equipped Country Club and Spa, we offer our guests a complete experience.

Overview: 

You will report to Head Concierge and will be responsible for:

  • The meeting and greeting of all guests
  • Assisting guests with their luggage and ensuring they are made comfortable
  • Providing information on places of interest in the local area
  • Organising restaurant bookings
  • Assisting with transport needs
  • Booking entertainment
  • Parking guests cars
  • You will also be responsible for the presentation of the front hall

Attributes/Experience:

This is a very customer focused position and will require you to think on your feet. There aren't any specific entry requirements but we will expect you to:

  • Have a good standard of general education
  • Be flexible
  • Have a smart appearance
  • Be physically fit

Due to our rural location you will need your own transport.

As an Investor in People accredited employer, Elite Hotels offer a wide range of benefits to our employees to ensuring they are happy and well rewarded. Along with excellent training, development and progression opportunities, some of the other benefits successful candidates would enjoy include:

  • The opportunity to work in one of the country’s foremost heritage hotels.
  • You will be working in one of the AA’s Top 200 4 Star Hotels in the UK and Ireland and proud members of Small Luxury Hotels of the World.
  • You will earn a share in the Company Gratuities scheme which is performance driven by you and your colleagues.
  • At Elite Hotels, we offer fantastic Company discounts and reduced rates for employees and family members across all four of our stunning hotels in beautiful locations.
  • Free use of Leisure facilities.
  • Our reward and recognition scheme (GEM’s – see more information on our careers website) has been highly praised during our Investors in People accreditation.
  • Company personal contributory pension scheme.
  • We have an Employee Assistance programme managed by Hospitality Action to help you navigate through life’s difficulties.
  • We operate a childcare voucher scheme offering tax and NI relief when paying a registered childcare provider.
  • Complimentary meals on duty.
  • Quality uniforms provided and dry cleaned.
  • Free car parking.

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