Wine Waiter/Sommelier

The Grand Hotel has a very rare and exciting opportunity for an enthusiastic

Wine Waiter / Sommelier to join our Mirabelle Restaurant team.

You will receive a competitive salary, plus excellent benefits.

Recently named as one of the "30 Best Places to Work in Hospitality" by The Caterer magazine, the Grand Hotel in Eastbourne is the UK's only five-star hotel by the sea.

The Grand Hotel, Eastbourne, is situated on the unspoiled elegant Victorian seafront facing the English Channel and is within easy walking distance of the town centre. The hotel has 152 bedrooms and suites, swimming pool and Health Club, and two restaurants - The Garden, which exudes period elegance yet maintains an intimate atmosphere and offers a menu of British fare, and the two rosette-awarded Mirabelle, recognised for high-quality fine dining.

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

The Wine Waiter / Sommelier role:

• You will be working within the Mirabelle Restaurant team and be required to serve wine and other beverages to dining guests
• During service you will recommend and sell wines to guests that will complement their tastes and meal. Engaging with customers is essential therefore enjoyment in delivering the highest levels of service is a must
• You will also carry out other general waiting duties as part of the Restaurant team.
• This is a fantastic role if you wish to progress your career within a quality establishment within hospitality. This position has arisen due to internal promotion, so it is a fantastic place to start!

This is a full time role, working five days over seven which will include weekends, evenings and bank holidays.

Normal restaurant opening hours are Tuesday - Saturday. Sunday and Monday closed, so these would normally be your days off, however are subject to change during festive periods.

What we need from you:

• Good knowledge of wine is essential
• Restaurant experience necessary, preferably in a similar luxury establishment
• Level 2 WSET qualification, or working towards. If you do not have your qualification we are happy to support you in achieving this
• Polite and personable with good customer service skills
• Well presented and impeccably groomed
• Ability to remain calm under pressure
• Good command of the English language, both written and verbal
• A positive personality and service with a smile

Benefits:

• Free meals on duty.
• Uniform provided.
• Company personal contributory pension scheme.
• Exceptional preferential rates for staff and their families - subject to availability
• Discounts on food and treatments - where available.
• A share in the Company Gratuities scheme.
• An Employee Assistance program managed by Hospitality Action
• Staff Christmas party.
• Free Car Parking.
• Discounted stays with Small Luxury Hotels of the World.