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Receptionist - Luton

Employer
Elite Hotels
Location
Luton, Bedfordshire
Salary
Competitive
Closing date
12 May 2018

Luton Hoo Hotel, Golf and Spa in Bedfordshire, now has an exciting opportunity for a

Receptionist
to join our Front of House Team Luton Hoo Hotel, Golf and Spa is one of the country's finest 5 star hotels and is set in the heart of 1065 acres of historic gardens and parkland. Excellent transport links mean we are only 30 minutes by train from St Pancras, a 10 minute drive to Luton Airport and 5 minutes from the M1.

Receptionist Overview
The Receptionist position is based within the Front of House team and you will find yourself on the front-line dealing with the guests when they arrive at the hotel. Working as part of a small team you will be professional, courteous and welcoming. As Receptionist you will be responsible for the arrival and departure of each guest and must ensure prior to arrival that all arrangements have been completed as per correspondence. The Receptionist role will involve cash handling and credit card transactions as well as taking reservations and answering guest queries face-to-face and by telephone.

Attributes/Experience
Previous experience in the hotel and catering industry is desirable; however substantial training will be given. We are looking for someone who has a good telephone manner and a friendly, polite personality. The ideal candidate will be eager to learn and to develop their skills. Experience in dealing with demanding guests and the confidence to deal with challenging situations would be preferable.

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