Customer Service Apprentice - Durham
- Employer
- Parkdean Resorts
- Location
- Durham
- Salary
- Competitive
- Closing date
- 11 May 2018
View more
Job Details
Crimdon Dene
Set in the North East of England on Durham's Heritage coastline with close access to the beach, where the wonderful sand dunes act as a great natural playground for kids and seem to go on forever. Enjoy a swim in the indoor swimming pool or relax in the spa bath before heading to the Ocean Edge Entertainment Centre.
Customer Service Apprentice
An exciting opportunity has arisen for a Customer Service Apprentice to join the fantastic team at Crimdon Dene Holiday Park based near Hartlepool.
Reporting to the Reception Manager, this is a fantastic opportunity to assist in creating an excellent reception and customer service experience for all guests.
Your key responsibilities will include:
* Providing first class Reception skills to our holiday guests at all times.
* Ensuring any queries or jobs required are dealt with efficiently and customer is fully informed and happy.
* Assisting with checking in/checking out guests.
* Ensuring reception area, counter area and holiday guest area, is clean and tidy at all times.
* Carrying out company cash handling procedures.
* Preparing for arrivals day - arrival and departure letters, welcome packs, key packs
The successful Person will:
* Be friendly and outgoing, with the confidence to deal with customer queries face to face and over the phone.
* Have good organisational skills with the ability to prioritise workload.
* Ideally have experience of using IT systems.
* Be a quick learner, with a passion to progress in the leisure or hospitality industries.
What can we offer you
* Competitive rates of pay
* Discretionary bonus packages
* Fantastic team environment
* 25% discount on holidays for yourself, friends and family
* Stand-by breaks available at a discounted rate
* Full uniform provided where necessary
* Full training
To start Creating Amazing Memories with us, apply now
Company
Parkdean Resorts was formed in November 2015 following the merger of Parkdean Holidays and Park Resorts. Today, we own and operate 67 holiday parks across England, Scotland and Wales as the UK’s largest holiday park operator.
With numerous awards under our belt, we’re constantly striving to offer the best holiday experience to our customers and owners. Using our years of combined experience, we aim to create an open and honest dialogue with our customers to find new ways to expand and improve.
- Mini-site
- Parkdean Resorts
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