Wedding Co-Ordinator - Skipton

Wedding Co-Ordinator - The Coniston Hotel Country Estate and Spa, Skipton

Maternity Cover - Starting May 2018 for 9/12 months.

For approx. 24 hours a week. To cover Mondays / Wednesdays / Saturdays and some Sundays

The main aim of the role is to maximize wedding sales by converting enquiries into business on the books and pro-actively looking at ways to improve sales. The role holder will be responsible for weddings from the point of initial enquiry to coordinating the wedding day, ensuring that the bridal parties’ expectations are not only met but exceeded.  Another key focus of the role is processing in a timely manner all aspects of wedding administration including responding to wedding enquiries, sending out information, making follow up calls to ensure brochures have been received, sending out quotes, arranging and managing show rounds, chasing deposits, completing final details, completing function sheets and liaising with reservations on the rooming lists.

Reporting to:  Head of Sales & Marketing

MAIN RESPONSIBILITIES

• Proactively promote the Hotel, Spa and Estate as the ideal wedding venue 
• Convert client enquiries into wedding sales 
• Arrange and conduct show rounds for potential clients
• Compile accurate client information
• Manage contracts, confirmations and payments
• Manage both on site and off site wedding shows  
• Manage all aspects of wedding administration from initial enquiry to post event feedback
• Analyse and act upon post event feedback 
• Work closely with the front of house team to ensure the clients expectations are exceeded on their wedding day; coordinating the day 

PERSON SPECIFICATION  

ESSENTIAL

• A minimum of 2 years’ experience in the hospitality industry in a customer facing role.  
• Computer literate, with an understanding of an extensive reservations system
• Well presented with a positive and friendly presence 
• Commercially driven with sales experience
• Excellent planning and organisational skills
• Excellent verbal communication skills
• Excellent relationship builder both with clients and colleagues
• Able to multi-task and manage a varied workload
• Flexible approach to working hours across the seven day week  

DESIRABLE

• Knowledge of the local area and the hotel
• An understanding of the wedding market
• A desire to develop and grow the role

Thank you for your interest in The Coniston Hotel Country Estate and Spa.

If you have not heard back from us within three weeks, unfortunately on this occasion your application has not been successful. However we would like to keep your CV on file for the next 6 months, if you prefer us not to, please let us know.