Jobs and Careers. Made at Welcome Break

Credit Controller. Welcome Break Support Centre

£23 – 25k plus excellent benefits

We have a fantastic opportunity for a Credit Controller to join our support centre at Vantage Court, Newport Pagnell

Do you want to play a key support role in our business? Our customer support centre at Newport Pagnell ensures our 5000 employees across the UK can do what they do best – deliver great customer service and drive business growth. Working in Commercial & Brands, People, Operations, IT, Business Development or Finance, you’ll be part of a busy, collaborative environment. And you’ll get all the training you need to make a successful career.  

Qualities we look for:

To make it as a credit controller, you’ll need to have:

• Good Communication Skills

• Worked with a wide and diverse range of people
• Can make the tough calls and challenge the norm / non-compliance
• High integrity

Role Responsibilities:

• Accurate Management of Credit Trade accounts
• Investigation of discrepancies in payments received to eliminate potential bad debts
• Maintenance and reconciliation of Hotel Debtor Control Account
• Credit Control of External & Hotel Debtor accounts
• Payment collection runs for direct debit accounts
• Processing of Sales Invoices/Credit Note requests
• Produce regular Aged Debt Summary Reports (inter month and month end) to highlight possible risk to the company
• Provide credit reference information as requested
• Provide cover for other areas of the team as necessary

Key Tasks & Routines:

• Carry out credit control tasks in line with company procedures i.e. Debtors Policy
• Timely and accurate raising of invoices/credit notes
• Timely and accurate allocation of all payments received
• Payment collection runs generated in accordance with BACS regulations and company procedures

• Hotel Debtors Control Account cleared on a weekly basis
• Maintenance of KPI data
• Timely production of credit references from relevant agency in respect of both existing and potential customers/suppliers

• Basic knowledge of MS Office especially Excel
• Previous Sales Ledger/Credit Control Experience
• Operating Knowledge of hotel systems
• Basic accounting knowledge

Benefits.

Apply now to enjoy a competitive salary and benefits like subsidised meals, up to 50% discount on food and retail on site, discounted hotel rooms, 28 days holiday and stakeholder pension, enrolment into our fabulous employee benefits programme ‘My Welcome Break’ as well as great career development opportunities.

Due responsibilities within the role applicants will need to be 18 years of age or over.