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Reception Manager

Employer
Harbour Hotels
Location
Sidmouth, Devon
Salary
Up to £21,000 Per Annum
Closing date
9 May 2018

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Reception Manager

We’re looking for a Reception Manager to join the team at the Sidmouth Harbour Hotel & Spa.

Sidmouth Harbour Hotel, located on the Jurassic coast, has recently undergone a major refurbishment programme that has seen the introduction of 22 new courtyard bedrooms, total refurbishment of the existing bedrooms, a brand new state of the art 120-seat Upper Deck restaurant, bar & terrace, private dining facilities a private function room and fantastic new Spa facilities and indoor swimming pool.

As Reception Manager, you will be required to ensure every guest receives the ultimate in customer service. You will be an effective communicator, experienced in complaint handling, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting. A minimum of 3 years’ Front Office experience is required at Supervisory level or higher, together with full knowledge of OPERA. Pre-opening experience would be a distinct advantage.

At Harbour Hotels we are committed to providing exceptional hospitality. With a growing portfolio of stunning properties, we have opportunities for internal promotion and a chance to grow and flourish within our brand. With a strong focus on training and development, this is a fantastic opportunity for Reception Manager to enhance individual skills and knowledge and to be part of a team of leading professionals within a growing hospitality brand.

In addition, we offer:

  • Competitive salary
  • Discounts across the Harbour Hotels Group
  • Online benefits program
  • Stylish Uniform
  • Employee Assistance Program
  • Meals on duty
  • Excellent progression opportunities

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