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Holiday Home Sales Advisor - Clwyd

Employer
Parkdean Resorts
Location
Clwyd, Cardiff
Salary
£19500- £19500
Closing date
7 May 2018

Job Details

Ty Mawr

If you're looking for a caravan holiday that promises full on fun, you'll find it at Ty Mawr Holiday Park near Abergele. With a stunning coastal location at the foot of a mountain, Ty Mawr is a lively park with activities for all ages.

Kids will love speeding down the water flume at the indoor swimming pool. As well as the adventure playground and sports court offering fun daytime activities. Enjoy a choice of dining options throughout the day and then prepare to be entertained by our evening shows.

There is plenty to explore off the Park too, with a vast range of beautiful beaches, seaside towns and historical castles at your disposal. A whole host of outdoor pursuits are based in and around the Snowdonia National Park, from gentle walking routes to full on mountain biking.

Holiday Home Sales Advisor - Ty Mawr, North Wales

A Holiday Home Sales Advisor is one of our most important positions, and a great way to start your career with us. Many of our managers started on the sales floor, where it's all about excellent customer service and a passion to succeed.

Reporting to the Holiday Home Sales Manager you will be tasked with meeting and exceeding the targets and financial performance requirements of caravan sales department.

Your responsibilities will include:

* Selling of caravan holiday homes and lodges to both new and existing customers

* Liaising with owners in order to solve problems in a timely and effective way ensuring that all issues are logged monitored and resolved to the owners satisfaction.

* Follow instructions for processes for telephoning, brochure mail-out, email contact, call-back and follow up for new enquiries. Updating of the CRM system for lead-bank.

* Adhering to sales process for presenting the full and clear facts to customers, presenting site fees and associated costs clearly and ensuring the customer is fully informed to make a decision.

* Selling of finance packages to customers and ensuring paperwork is understood by customer and completed correctly.

* Advising customers of the insurance package within the FSA guidelines

* Cash handling adhering to company procedures.

* To ensure that the sales / profit contribution are as per budget and individual plan are met. This can be also be measured in appointment generation.

* To demonstrate and fulfil effective handover of sold units to customers, whilst ensuring customer after care and service.

* To ensure customer debt is paid on time and key handover only after full receipt of monies.

* To work in a safe manner, with due diligence towards yourself , colleagues , customers and general public at all times.

The successful candidate will have:

* Proven sales background

* Excellent customer service skills

* Target Driven

* Previous caravan/lodge sales experience

* Business and Financial Acumen/Integrity

* Commercial Insight

* Brilliant verbal and written communication skills

* Honesty, Professionalism and Respect

* Influence and Negotiation skills

* Good planning and organising

* Problem Solving

* Resilience

* Resource and Budget Management

* Team working

If this sounds like you and you think you have Parkdean Resorts potential then apply now!

What can we offer you?

* Competitive rates of pay

* Discretionary bonus packages

* Fantastic team environment

* 25% discount on holidays for yourself, friends and family

* Stand-by breaks available at a discounted rate

* Full uniform provided where necessary

* Full training

To start Creating Amazing Memories with us, apply now!

Company

Parkdean Resorts was formed in November 2015 following the merger of Parkdean Holidays and Park Resorts. Today, we own and operate 67 holiday parks across England, Scotland and Wales as the UK’s largest holiday park operator.

With numerous awards under our belt, we’re constantly striving to offer the best holiday experience to our customers and owners. Using our years of combined experience, we aim to create an open and honest dialogue with our customers to find new ways to expand and improve. 

 

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Parkdean Resorts

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