Nail Technician - Ashby De La Zouch

Nail Technician - Champneys Health, Springs Resort

Full Time - 40 Hours to include evenings and weekends

REPORTS TO: DAY MANAGER, ASSISTANT MANAGER & SPA

Champneys is a destination health spa chain with resorts and day spas located in the English counties of Bedfordshire, Hertfordshire, Leicestershire and Hampshire.

As a Beauty Therapist, you will provide consultations and treatments to clients, maintain and improve services to them, ensuring they are carried out in a professional manner at all times.

DUTIES AND RESPONSIBILITIES 

• To carry out nail treatments to the required standards ensuring the specific treatment time is adhered to. 
• To give professional advice to guests and promote available treatments. 
• To promote products, along with a full home care prescription. 
• To stay with the guests throughout the treatment, escorting them to and from the pickup point.   To liaise in a positive and constructive manner with the Day Manager and receptionists on the days scheduled treatments, any changes, additions etc. in order to meet the ever-changing needs of our guests. Flexibility and cooperation are required. 
• To attend any appropriate training courses required. 
• To keep up to date with developments relating to the product ranges and any new treatments.   To ensure that equipment is fully operational and clean and report any defects t maintenance via the Day or Spa Manager at any time of the day. 
• To adhere to Health and Safety regulations by using safe work practices. 
• To turn off equipment and lights after use. 
• To ensure all equipment and utensils are appropriately sterilised. 
• To be punctual at all times. 
• To attend all departmental meetings. 
• To inform the Day or Spa Manager of any medical conditions or behaviour from guests that us unusual or causes concern e.g. skin condition, bruising etc. 
• To assist in the cleaning and tidying of the treatment areas including laundry runs etc. 
• To ensure your room is fully prepared and stocked before your first treatment. 
• To report any incidents, accidents or any guest dissatisfaction to the Day or Spa Manager promptly. 
• To undertake any other reasonable duties as delegated by the Spa Management Team, Managing Director and Company Owners. 
• To work towards the aims and objectives of the Department, Resort and Champneys.
• Comply with all Company Policy and Procedures.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. 

PERSON SPECIFICATION  Qualifications  

• NVQ 2 or equivalent. 

Experience  

• Experience working in a Spa or Beauty Salon. 
• Experience with Acyrlic Nails. 

Skills  

• Good motivational skills 
• Outstanding customer service 
• Effective communication skills dealing with client’s individual requirements and needs. 
• Attention to detail 

Knowledge and Understanding  

• Knowledge of all treatment procedures and product and be able to adapt treatments to a client need. 

BENEFITS

We offer industry competitive salaries and an attractive benefits package, which includes: 

• Contracted 28 days / shifts annual holiday including bank holidays, which increases with service. 
• Generous staff discount in the Champney’s boutique and retail offer. 
• Employee and family member discount for mid-week residential breaks at Champneys resorts. 
• Complimentary staff spa facility day on successful completion of probationary period. 
• Subsidised meals whilst on duty. 
• Discounted Champneys Club Membership. 
• Childcare voucher scheme. 
• Participation in Wider Wallet shopping discount scheme. 
• Option to join private healthcare scheme. 
• Training and development opportunities. 

Some restrictions or variations may apply depending on resort, role and length of service. Our benefits package is subject to review from time to time.