Sales and Bookings Assistant - London

Expiring today

Location
Bethnal Green, London
Salary
Competitive
Posted
26 Mar 2018
Closes
23 Apr 2018
Job Type
Full Time

Sales and Bookings Assistant - Bethnal Green, London

Our busy sales and bookings team looking after 6 venues in Central & East London and based at the Electric Star head office are now looking for a dynamic and energetic assistant. Do you have experience in the hospitality industry in reservations or sales or perhaps you are an administrator looking for the step up into a sales role? 

Electric Star prides itself on opening venues in locations that are on the up, taking over neglected sites and transforming them into quirky establishments that have a great ethos of serving great food and amazing drinks, with a backdrop of cutting edge DJ’s and events. We host weekly events such as a pub quiz, brunch, roast, cocktail evenings, so plenty of variety within this role. 

Previous experience working in a similar role/environment is essential.

Key Responsibilities:

  • Extensive bookings and diary management for 7 of the company’s venues
  • Answer all calls and email enquiries
  • Contact new enquiries made via the website using Collins (booking system)
  • Determine appropriate venue for customers/corporate clients
  • Upsell food & drink packages to maximize revenue
  • Confirm bookings and follow up ‘in progress’ enquiries to meet targets
  • Liaise with venue managers/kitchen operators regarding bookings
  • Contact customers post---event to gain feedback on their experience
  • Contribute ideas to grow the business
  • Assist with organising annual Bethnal Green street party and Hackney Downs festival
  • General office administrative duties as required

Key Skills and Experience:

  • Previous experience in a bookings/reservations/administrative/office role or environment is ESSENTIAL
  • Working knowledge of MS package & experience of Collins an advantage
  • Confident telephone manner is a must as cold calling is an integral part of the role
  • Excellent communication and interpersonal skills
  • Outgoing personality
  • Ability to resolve queries in a proactive, practical and positive manner
  • Exceptional attention to detail
  • Ability to work under pressure and manage competing priorities with minimum supervision
  • Flexible approach to work
  • A passion for your work, and where the business is going

If you possess all the necessary skills/experience and this role sounds ideal to you then please apply!

Apply for Sales and Bookings Assistant - London

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left


By applying for a job listed on Leisurejobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs