Forest Retreat Manager - Caernarfon
Forest Retreat Manager - Beddgelert, Caernarfon
Working at Forest Holidays isn’t like any ordinary job. Our business is a people business and we’re in the business of providing our guests with the ultimate holiday experience unmatched anywhere.
Responsible for the Forest Hub: leading a small team to welcome our guests; providing local knowledge; preparing and serving food; maximising retail opportunities and booking activities. You and your team will thrive on ensuring our guests’ experience is unsurpassed.
This is no ordinary customer service or retail role, at Forest Holidays it is a step on the ladder to running your own cabin location. We like to develop our own. Our Retreat Managers are key to delivering memorable holidays to our guests by supporting their teams and their General Managers on the extraordinary journey.
Benefits: In addition to endless opportunities, a competitive salary of £19k, working here you will also enjoy a wide variety of benefits. All of our team members get an exclusive discount of 20% in the Forest Retreat, up to 50% off on cabin breaks, and friends and family can also save 15% on their Forest Holiday. In addition to these, you could make fantastic savings with our wide range of partners. But this isn’t all! You will also have a full uniform provided, receive a substantial holiday allowance of 28 days including all public bank holidays, and be enrolled on our generous pension scheme following three months service! As you’ll be working for an innovative, forward-thinking, company with ambitious growth plans there are also an endless array of opportunities for further training and real chances to progress in your career. As you progress more benefits will become available to you such as medical insurance and a substantial life assurance policy.
Enthusiastic, organised, practical and process driven, with a strong commercial head, you will thrive in a busy environment where solving problems is a daily opportunity and making a difference is what makes it all worthwhile.
SKILLS AND EXPERIENCE
With a strong background in retail or food and beverage, ideally in both, your focus and commerciality will ensure that the offering in the Forest Hub is consistent, on brand and successful. With experience in a similar role you will be ready to maximise the performance of a great team. Articulate and approachable, you must be able to strike a rapport with guests and have a helpful, positive personality. You can help us make our plans a successful reality.
ABOUT THE BUSINESS
We are always on the lookout for talented and hardworking individuals to join our team. People who have the qualities needed for exceptional customer care, a willingness to contribute whatever it takes, and a genuine love of the natural world.
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