Bar Manager - Liverpool

Bar Manager - Liverpool

Signature Group are looking to hire an Experienced Bar Manager to join the company.

Are you an ambitious, vivacious and dynamic Bar Manager looking for a new opportunity?

Signature Group currently operates four hotels in Liverpool, with 4 bars, 3 restaurants and event space including The Shankly Hotel, 30 James Street and Signature Art-Hotel.

Our ideal candidate:

• Mixologist
• 2+ years of bar management experience
• Working in an outlet with takings of at least £20K per week
• Experience in creating cocktail menus

Job Role:

• Ensure service standards are maintained
• Ensure the department as a function delivers all Bar Core Standards
• Empower team to be able to handle all positive and negative guest feedback and record correctly
• Actively consider prevention, recovery and investigation of any complaints
• Undertake to be responsible for cleanliness and presentation of the bar
• Carry out quality training and coaching in a systematic and professional manner using the Bar training program
• Complete self-audits of the department
• Ensure the team are correctly uniformed, in line with company standards and understand the importance of personal hygiene
• Ensure team are punctual, polite, courteous and helpful to guests and colleagues at all times
• Be fully conversant with the facilities, services and promotions offered by the hotels and whenever appropriate, offer this information to the guest
• Be aware of responsibility for the security of guest and hotel property
• Monitor and control department costs and controls, including daily / weekly / monthly stock checks and orders
• Prepare, check and monitor departmental forecasts and rota’s and stock ordering to ensure they are in line with set budgets and meet the service and business needs
• Order and purchase departmental supplies, carry out monthly stock takes and action any discrepancies in line with company standards
• Maintain financial awareness and understanding of how the role impacts on the hotel’s profit and loss account and the company’s business as a whole
• Control department’s costs through correct storage and distribution of supplies

Required Knowledge/Skills:

• Previous experience managing a team of employees through motivation, coaching and development.
• The ability to anticipate customer needs, change goals and direction quickly and multitask
• Ability to maintain a budget
• Proven excellence in customer service.
• Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
• Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
• Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
• Must be flexible with working nights, weekends, and holidays.