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Assistant Restaurant Manager - Buckinghamshire

Job Details

Assistant San Marco Manager ​- Stoke Park Country Club & Resort

Department: San Marco Restaurant

As Assistant San Marco Manager you will:

  • Make sure the areas managed are run smoothly to ensure the guests/Members expectations are met and exceeded at all times
  • Provide the best possible experience to all
  • Together with the San Marco Manager you will ensure that your staff are motivated and trained to meet the highest levels of guest care and service
  • Become the main character and point of contact for guests and staff
  • Control and manage reservations on Open Table and to communicate with the Reservations department consistently
  • Liaise with Event and Sales Managers on any Corporate or Group booking issues and action accordingly following consultation
  • To ensure that operational standards are being maintained in line with AA (Minimum Score 85%) and Standard Operating Procedure and that any decline in service and standards are rectified through proper communication
  • To be a key figure in the operation, providing inspirational leadership and guidance to your team  and become the first point of contact in handling any situations, complaints and guests needs

Required Experience:

  • Previous supervisory experience within a luxury hotel environment is essential as you will be overseeing luxury weddings and exclusive conferences and events
  • Well organised, outgoing & service minded
  • Ability to multitask & troubleshoot throughout the department
  • Excellent customer service skills & attention to detail
  • Impeccable personal appearance
  • Strong interpersonal skills, articulate and confident communicator
  • Handles pressure calmly and professionally
  • Thrives on working in a fast-paced and energetic environment
  • Personal preference to be on the floor and be prepared to get physically involved in the service

What we will offer to the successful candidate:

  • Highly competitive salary
  • Career progression through training and development
  • 20 days paid holiday
  • Free meal whilst on duty
  • Discounted rates on facilities
  • Free use of the Stoke Park gym
  • Uniform and free laundry service

Our Company:

As Europe’s leading Five Red Star Hotel, Spa and Country Club, Stoke Park provides a unique combination of the traditions of an exclusive members’ club and the best of today’s sporting, leisure, entertaining and hotel facilities, in one of the most convenient locations in Britain: only 35 minutes from London and 7 miles from London Heathrow

Company

As one of Britain's premier golf and leisure resorts, Stoke Park's Human Resources Department seeks to recruit the very finest golf and hotel personnel. Our exceptional staff are one of the reasons that Stoke Park have recently been awarded '5 AA Red Stars', which is the highest accolade given to hotels by the renowned guide series. 5 Red Stars are awarded for outstanding facilities, service and all-round customer experience. With this award, Stoke Park gains the coveted rank of AA Inspector's Choice, joining just 49 hotels in the UK. With this prestigious accolade, Stoke Park joins only five golf venues in the UK that have five red star hotels.

Porters, Waiters and Waitresses, Chefs, Maids, Golf and Gym Professionals, Spa Therapists, Sales Co-ordinators, Membership Administrators, the list is endless. These are the kind of opportunities available at Stoke Park.

We are particularly keen to employ staff on a part-time, weekend and holiday basis.

We are also open to speculative applications from high quality candidates interested in joining the team.

Our staff strive to exceed our guests expectations and anticipate their needs. If you believe you have the passion and qualities required to become a member of our prestigious '5 AA Red Star' team, your commitment and hard-work will be rewarded with excellent benefits to include:

  • Competitive salary
  • Career progression through training and development
  • Free meals whilst on duty
  • Discounted rates on facilities
  • Staff incentive schemes
  • Free car parking
  • Free use of the Stoke Park gym
  • Uniform and free laundry service where applicable to your role
Company info
Website
Mini-site
Stoke Park Country Club & Resort
Telephone
01753717171
Location
Park Road
Stoke Poges
Slough
Buckinghamshire
SL2 4PG
GB

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