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Hotel Butler - London

Employer
St James' Court London, A Taj Hotel
Location
St James, London
Salary
Competitive
Closing date
27 Mar 2018

Hotel Butler - St James, London

Taj 51 Buckingham Gate and St James’ Court a Taj Hotel

What does it take to be part of our Heritage?

Would you like to come and work as a Hotel Butler for an international brand that is world-renowned for excellence, commitment to its employees and warmth and hospitality to its guests?

Working for the Taj Group sets you aside from other leading hotel brands worldwide. We instil a concept called Tajness into the DNA of all of our employees through our brand values of Mutual Respect and Sincere care; this means not only that we are able to offer every single guest a unique experience during their stay with us, but also the happiness in the workplace that our associates deserve.

St. James’ Court, A Taj Hotel, London is a quiet masterpiece , Taj 51 Buckingham Gate Suites & Residences is a 5 star including three restaurants, Michelin-starred Quilon, two bars, a state-of-the-art gym and wellness centre, Taj 51 Buckingham Gate provides the discerning luxury traveller with a suite experience that will make your stay in London genuinely special.

Benefits of the Hotel Butler role

  • Ten complimentary nights inc: breakfast worldwide in Taj Hotels (dependant on contract), 50% discount on F&B and SPA within hotels in the Taj Group.
  • 25% discount off treatments/products at the Wellness Centre, the hotel SPA
  • The Hotel Butler will be a member of our life insurance and pension scheme
  • Chair massage, Chiropody treatments and Yoga
  • Associate Introduction scheme
  • Associate Social Events
  • Uniform and meals on duty

Hotel Butler - our expectation

To be responsible for every aspect of any requirement of the guest and perform a range of duties, which enhances the lifestyle, and comfort of the guest.

Check guest Suites prior to arrival and to ensure everything is in working order. Any problem to be reported to Housekeeping or Maintenance and to be recorded and to be followed up.

Meet and greet guest on arrival to the hotel.

Escort guest to their Suite and explain all facilities available in the suite.

Offer to unpack guest’s luggage as and when required.

Liaise with other departments to ensure guest satisfaction and to be the single point of contact for guests.

The ideal candidate for Hotel Butler will:

  • Have previous hotel butler experience
  • Have a high standard of personal presentation
  • Be highly responsible & reliable
  • Possess good communication skills and ability to prioritise
  • Have the ability to focus attention on guest needs, remaining calm and courteous at all times
  • Be eligible to live and work in the UK

If this sounds like the perfect role; we’d love to hear from you! 

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