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Conference and Events Supervisor

Employer
Principal
Location
The Principal York
Salary
Attractive + Benefits
Closing date
17 Apr 2018

What is the main purpose of the role?

Reporting to The Conference & Event Operations Manager, you will assist the team to maintain first class product and service delivery in event operations to ensure guest satisfaction, whilst maximising the department’s performance.

On a daily basis you will lead and supervise the conference and event operation, having a thorough knowledge of the daily operation is key along with forward planning to ensure we are delivering an intuitive service. This will be a daily part of your role as is liaising with guest/clients/organisers to ensure we are meeting their service expectations and dealing with any requests the client may have.

You will liaise with other departments in the hotel to ensure the events operations runs smoothly and effectively, as well as briefing the team on the running order of the day, priorities, and work schedules. You will support the management team in forecasting and daily planning of rota’s, along with daily bitesize training sessions in the department as well as wider operational and people management tasks.

The Ideal Candidate

The successfully Conference & Event Operations Supervisor will be professional and passionate about guest service and will have proven experience in conference and events service in a similar style and size environment. Experience of supervising a team is essential as is the ability to motivate and lead to success. The ideal candidate will have excellent communication skills and will pride themselves in having a positive and ‘can do’ attitude.

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