Proactive Sales Manager, MICE Corporate Direct
Proactive Sales Manager, MICE Corporate Direct - Liverpool Street, London
As a Sales Manager for the MICE segment at Andaz London Liverpool Street, I am responsible for proactively sourcing new Groups and Events Business for the hotel. I work very closely with my colleagues and I share an office with Sales – Groups and Events Team.
My main area of responsibility is to find and confirm new leads and increase rooms & events revenue within the MICE/Groups segment from direct corporate companies. I continuously build on client relationships while keeping with the hotels culture and approach to maintain a high level of client loyalty. I am also responsible for ensuring our customer satisfaction goals are met.
In my team, we work towards set revenue goals and we need to ensure that we reach both our personal and team targets on a monthly basis. It is a demanding target, but I am the type of person who is really motivated by working towards exceeding my goals!
I report to the Associate Director of Sales, and the role itself falls within the Sales and Marketing division within the hotel. On a daily basis, I conduct site visits and offsite client meetings and presentations, and I carry out FAM trips and networking events every week. I need to ensure I stay up to date with market trends and adapt my approach to ensure I am contributing to the implementation of the hotels overall sales strategy. In line with this, I need to continuously upsell to the client to increase hotel and departmental revenue to reach and exceed our goals.
One thing that’s important is the ability to multitask as there are always a number of different things happening at the same time; a good eye for detail also helps with this as does the ability to work to deadlines, targets and under pressure. I find that being an effective communicator helps me be successful as it’s important to actively listen and identify appropriate messages and delivery methods to effectively influence others; this applies to external clients as well as my colleagues within the property. I work very closely with our team of Events Managers and Executives, in order to convert business and achieve our budgets and communicating clearly within the team is really important.
The Sales & Marketing team at the Andaz is made up of an eclectic group of individuals from a range of cultures and backgrounds; this diversity creates a really fun and fast paced working environment which is one of the highlights. Working for a brand such as Andaz allows us to embrace our individuality, creating genuine interactions with the people we encounter. Working at the Andaz it is more like working with your close friends rather than just your colleagues.
What is the Andaz London Liverpool Street?
A 5 Star Luxury Hotel in City of London near Shoreditch including:
- 267 newly renovated boutique guest rooms and spacious suites, with luxurious amenities
- 7 exciting bars and restaurants, including an authentic Japanese, a relaxed brasserie with bottomless brunch, a seriously chic wine lounge and much more…
- 15 distinct spaces ranging from a masonic temple to a grand ballroom, which host private dining, events, meetings and weddings
Being part of Andaz also means, joining the Hyatt family which has over 679 hotels in over 54 different countries, which is also recognised as a UK Great Place to Work Company!
What is in it for you?
- 12 free nights per year of service across Hyatt Hotels worldwide
- Employee and Friends & Family rates across Hyatt Hotels worldwide
- 1 Complimentary night stay for 2 in the Andaz (incl. dinner and breakfast) after 6 months of employment
- Discounts in our 7 restaurants & bars for you and 4 other guests
- Work clothes laundered complimentary
- Complimentary meals on duty
Please be sure to be eligible to work and live in the UK before applying.
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