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Golf Service Staff - Alexandria

Employer
Loch Lomond Golf Club
Location
Alexandria, West Dunbartonshire
Salary
Competitive
Closing date
26 Mar 2018

Golf Service Staff - Loch Lomond Golf Club, Alexandria

We are looking for 5 Service Staff members to assist with the Golf Service Operation at Loch Lomond Golf Club.  As part of the Golf Operations Department, the Service Staff will work closely with Professional Shop Staff, Locker-room Attendants and Starters to ensure the delivery of exceptional service always.

The Service Staff are required to organise members and guests golf clubs, park cars, setup and clear the range, and organise the bag stores.  Service Staff must have a friendly and approachable personality.  We expect our Service Staff to lead by example always, communicate well with other departments in the business and, predominantly, work as a team.

Days / Hours of work:

  • Contract: Monday 19th March – Wednesday 31st October 2018
  • 7 days worked over 14 – every second weekend off (Friday, Saturday, Sunday)
  • Shifts will be set out at the start of the season between the 2 Service Staff teams
  • Start as early as 6.00am and finish as late as 9.00pm on occasion (during maximum daylight hours – operational hours will change depending on daylight / business)
  • Hourly paid position
  • Average hours worked per month = 180 - 190

The Role:

  • Greeting members and guests in the same polite manner
  • Valet park members and guest’s cars
  • Ensure members and guests clubs are at the 1st tee in advance of their tee time
  • Collect members clubs from them once they have finished their round and put these back into their car
  • Setup and clear the range
  • Be proactive in managing the tee sheet and reporting any foreseeable issues to the Professional Staff
  • Provide handover

The Person must be:

  • 25 or over with a full, clean UK Driving Licence
  • Polite, courteous and friendly to members and guests always
  • Motivated and determined to go above and beyond what is expected
  • Excellent at organising tasks with an ability to prioritise time-sensitive assignments
  • Willing to study and learn who the members
  • Creative and flexible – there may be occasions where you are asked to work late / additional days
  • Computer literate – MS Word, Outlook and Tee Time Management Systems – full training will be given on our Tee Time Management System

Performance of the Service Staff role will be reviewed at 6 and 10 weeks after which the trial period ends.

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