Celtic Manor Resort

Assistant Reception Manager - Newport

1 day left

19 Mar 2018
22 Mar 2018
Job Type
Full Time

Assistant Reception Manager - Celtic Manor Resort, Newport

We are looking to recruit an Assistant Reception Manager who has a solid understanding of the luxury hotel market, has excellent customer and interpersonal skills and someone who is a natural team leader. In this role you will be responsible for managing all the operational aspects of the Reception Desk in our 5* Resort.

Having a naturally friendly manner and calm, confident personality, combined with a passion for delivering outstanding customer service will make you an ideal candidate for this role. Your experience in a similar position at a 4 or 5 star property will allow you to demonstrate evidence of excellent people management skills and the ability to deal with the pressures of day-to-day issues.

The successful candidate will ensure that the reception team provide an efficient and 5* service providing the ultimate guest service experience for all our customers. They will contribute to the strategy of the department through support and implementation of requirements set by their manager.

As Assistant Reception Manager you will have experience of working with ‘Opera’ system and have experience of working in a similar sized establishment.

In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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