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Receptionist

Employer
Elite Hotels
Location
Hook
Salary
Market related
Closing date
14 Apr 2018

New opportunity not to be missed! Tylney Hall Hotel have an exciting opportunity for a dedicated and enthusiastic Receptionist to join our growing team. You will receive a competitive salary, plus excellent benefits.

 

Tylney Hall Hotel is a beautiful 4 red Star Hotel with 112 bedrooms, set in the heart of 66 acres of glorious parkland and boasts the longest uninterrupted view in Hampshire. With a 2 rosette Restaurant we are committed to delivering hospitality to the highest standard. Our facilities include spa treatment rooms and leisure facilities including both an indoor and an outdoor pool and banqueting facilities which are second to none.

 

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

 


The Receptionist role:

 

A Receptionist at Tylney Hall will be a member of the Front Desk team, ensuring all guests are greeted in a professional warm manner. Our Receptionists need to maintain the highest standard of conduct with guests and team members and will have natural communication and organisation skills. As a Receptionist you will be preparing accommodation and meal bills accurately for the guests and ensuring that the system balances at the end of your shift. One of the most important skills a Receptionist needs at Tylney Hall is to be calm under pressure and to be able to multi-task.

 

 

Please note you will be contracted to 35 hour weeks and there will often be overtime up to 40 hours. The role involves shift work, early shifts start at 7.00am and late shifts end at 11.30pm, including weekends and bank holidays.

 

 

The Perfect Receptionist will:

 

  • Be a friendly, organised, thoughtful character.
  • Have an excellent command of English.
  • Need to be confident working within a team, customer service skills across any industry could well be an advantage.
  • Need to be extremely well presented.
  • Be driven by high standards.
  • Have your own transport.

 

Benefits:

 

As a people focused Investor In People Company we offer a great range of benefits to the successful candidate, including:

 

  • Free meals on duty.
  • Uniform provided.
  • Company personal contributory pension scheme.
  • Excellent staff rate of £50 Bed & Breakfast in any of the four Elite Hotels, subject to availability.
  • An attractive room rate for friends and family with a 50% discount off our selling price.
  • 30% discount on food, drinks and treatments.
  • A share in the Company Gratuities scheme.
  • An Employee Assistance program managed by Hospitality Action, including a free confidential counselling help line.
  • A childcare voucher scheme.
  • Staff Christmas party.
  • Free Car Parking.
  • Discounted stays with Small Luxury Hotels Of The World.

 

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