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Events Manager - Ware

Employer
Exclusive Hotels and Venues
Location
Ware, Hertfordshire
Salary
Competitive
Closing date
28 Mar 2018

Events Manager - Fanhams Hall Hotel

To manage & drive the team responsible for Conference, Banqueting, Season Corporate & Weddings segment to maximise potential revenue whilst providing a 5 star customer service.

Role Responsibility

Main Responsibilities:

  • Anticipate clients needs where possible to enhance the quality of service and positively promote sales to maximise revenue.
  • To host the weekly BEO meeting representing for the department ensuring the information is correct and concise to enable the operations to plan for the week ahead. Minutes of the meeting to be issued weekly for follow-up of queries.
  • Prepare and deliver wow show rounds to clients and sell the hotel to the best of its potential.
  • Make decisions and create wow experience for bookings working with the operations teams.
  • Day to day management of the events  team and support of the reservations team.
  • Hold quarterly job chats with the events team to provide development plans that meet the business needs as well as the individual.
  • Review the BEO’s making decisions on room changes & identify any operational challenges.
  • Process & make decisions on MAR.
  • Manage conversion in line with agreed targets.
  • Participate and motivate team to make monthly re-book calls set by the Revenue & Sales Manager.
  • Ensure an understanding of the budget and financial reports to assist with the development and implementation of the new budget and sales plan.

The Ideal Candidate

Ideal Candidate:

  • Previous luxury hotel experience from within the sales or events fields.
  • Strong focus on rate management, revenue generation and business conversion.
  • Proven team leadership skills.
  • High Level of attention to detail.
  • Outstanding guest care focus with an open and service orientated approach.
  • Strong understanding of the luxury hotel market and preferably of our key competitors.
  • Excellent communication abilities and be comfortable presenting at all levels within the business.
  • Strong  financial and business acumen.

Package Description

Hospitality is all about people and Exclusive Hotels and Venues are committed to ensuring our people are happy and well rewarded so that in turn, they pass the positivity onto our guests. As well as excellent training, development and progression opportunities, other benefits for successful candidates include;

  • Competitive salary
  • Uniform
  • Complimentary meals whilst on duty
  • Complimentary car parking
  • Discounted room nights across all Exclusive Hotels and Venues
  • Discounts on food and beverage across all Exclusive properties.

About the Company

Exclusive Hotels and Venues

Exclusive Hotels and Venues is a family owned collection of six individual and characterful country house hotels and venues situated across the south of England. Offering every imaginable leisure, wedding, meeting and training requirement and more they are all situated in beautiful locations, surrounded by acres of stunning countryside and gardens.

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