Rush UK

General Manager - High Wycombe

Recruiter
Location
High Wycombe, Buckinghamshire
Salary
£37k-£42k salary plus benefits, up to 25% discretionary bonus
Posted
13 Mar 2018
Closes
21 Mar 2018
Job Type
Full Time

General Manager - High Wycombe

£37k-£42k salary plus benefits, up to 25% discretionary bonus 

The Role

The General Manager will report directly to the COO and working alongside the Operating Committee, will be expected to assist in developing and delivering the business strategy aimed towards achieving success and growth of this venture. This role will require the successful candidate to develop all aspects of the business including operations, health & safety, sales and human resources. In addition, the successful candidate must be an ‘ideas’ person, a solutions provider and a lateral thinker with the entrepreneurial skills to develop and build the business whilst delivering excellent customer service.

Key Responsibilities

  • To provide effective leadership and manage the day to day operations of the business
  • To control the operating budget and identify measures for increasing revenue and decreasing costs
  • To oversee all of the financial reporting for the business, prepare reports and presentations and attend management meetings as required
  • To oversee all daily banking, cash, pdq and online payment reconciliations.
  • To create, implement and promote excellent customer service standards
  • To help drive the communication strategy through effective marketing, advertising and social media tools
  • To actively recruit, train, develop and communicate with staff and deal with HR issues as appropriate
  • To manage HR and Payroll processes and documentation, and deal with employee issues as appropriate
  • To oversee the Operations Manager to ensure the safe operation of the facility and total adherence to all health and safety requirements
  • To oversee the Operations Manager to ensure that all building and equipment is maintained as required
  • To oversee the Operations Manager in the management of inventory and stock control and to build strong relationships with all suppliers
  • To undertake all other reasonable duties as required

The Person

  • Must be a self- motivated individual with excellent leadership skills
  • Must have a clear understanding of all aspects of financial planning and health and safety
  • Must have a proven track record in managing multi-revenue stream leisure businesses
  • Must have experience of recruiting, developing and managing staff
  • Must be a confident and clear communicator who is able to deal with staff and customers in a professional and courteous manner
  • Must have strong administrative and organisational skills
  • Must have strong IT skills
  • Must be able to work well under pressure and meet deadlines
  • Must be able to work flexible hours, including weekends, evenings and holidays

Qualifications & Experience

  • A recognised qualification in Leisure Management or educated to degree level or NVQ4.
  • A minimum of 10 years’ management experience and ability within a similar role
  • Proven experience in customer service, team management and budget control
  • First Aid at Work Qualification
  • IOSH
  • Will be required to undertake a CRB check

Please send a covering letter and CV

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