Receptionist - Tunbridge Wells
Hotel Receptionist - Tunbridge Wells
Salary: circa £16k
Hours: 40 a week including weekends comprising of early, middle and late shifts
We are looking to appoint a Receptionist to help assist in the running of our busy Hotel Reception. This is a full time position working 5 days out of 7 including some weekends on a rotational basis, and shift patterns vary and are usually early or late.
- Ensuring the smooth day to day running of the reception desk.
- Welcoming guests with a friendly face at all times and checking them in and out of the hotel
- First point of contact for all enquiries via telephone, email and face to face.
- Processing room reservations into the hotel system.
- Liaison with all other internal departments, distributing calls etc.
- Handling customer feedback/complaints as required.
The chosen candidate must display a strong work ethic, be a team player with a genuine passion for offering 5 star customer service.
Whilst previous experience is advantageous, it is not essential as full training will be given.
- Staff meals
- Discounted gym and spa treatments
- Holiday entitlement
- Free parking