Receptionist - Tunbridge Wells

Hotel Receptionist - Tunbridge Wells

Salary: circa £16k

Hours: 40 a week including weekends comprising of early, middle and late shifts

We are looking to appoint a Receptionist to help assist in the running of our busy Hotel Reception. This is a full time position working 5 days out of 7 including some weekends on a rotational basis, and shift patterns vary and are usually early or late.

• Ensuring the smooth day to day running of the reception desk.
• Welcoming guests with a friendly face at all times and checking them in and out of the hotel
• First point of contact for all enquiries via telephone, email and face to face.
• Processing room reservations into the hotel system.  
• Liaison with all other internal departments, distributing calls etc.
• Handling customer feedback/complaints as required.

The chosen candidate must display a strong work ethic, be a team player with a genuine passion for offering 5 star customer service.

Whilst previous experience is advantageous, it is not essential as full training will be given.

Benefits include:

• Uniform
• Staff meals
• Discounted gym and spa treatments
• Holiday entitlement
• Free parking