Hotel Receptionist - Wotton-Under-Edge
Hotel Receptionist - The Gables Hotel, Falfield
The Gables Hotel is 3-star hotel with 46 bedrooms, conference facilities for up to 200 delegates, a brasserie restaurant and lounge bar.
We now have an exciting opportunity for a Receptionist to join our Front Office team.
As Receptionist you will use a computerised system to handle guest bookings and enquiries, ensuring correct payments and guest requirements are recorded. With outstanding customer service skills you will offer expert information and guidance to guests and visitors, you will liaise with other departments to actively promote the hotel’s facilities and ensure guests extract the maximum benefit from their stay. Professional use of the telephone is a key part of the role.
The successful candidate should be able to demonstrate excellent communication skills and have experience of dealing with the public. Hotel reception experience is preferred and knowledge of computerised booking systems would be an asset however full training will be given. We currently operate Micros Opera.
This is a full time role working 40 hours, 5 days per week. Shifts are between 7am and 11pm and include weekends.
We offer a competitive salary, training and development opportunities, hotel discounts, a Company reward scheme, meals on duty, and a well-tailored uniform.
This is an excellent opportunity for someone looking to further their career in the hospitality industry and to join a well-established, family run business.