Hotel Receptionist - Liverpool
Hotel Receptionist - The Shankly Hotel, Liverpool
Signature Group are looking to hire a Hotel Receptionist for The Arthouse and Signature Living Hotels.
Are you an ambitious, vivacious and dynamic individual? Then you’ll fit right in at The Arthouse and Signature Living Hotels.
If you’re in search of an exciting new opportunity, look no further.
You’ll experience the quirky, crazy and truly extraordinary at Signature Living, as we bring you a snapshot of the most memorable movies of all time.
From Dirty Dancing to The Wizard of Oz and James Bond, our themed rooms capture the essence of each movie, with décor and design guaranteed to take your breath away.
Our exciting casting call is in search of an extremely customer centric and outgoing personality. Be prepared to embrace working in a fast-paced environment, always ready for lights, camera, action.
Signature Living specialises in large group accommodation. Our dazzling hotels and apartments are packed full of features that bring Signature Group into a league of its own.
Our mission is to provide the very best customer service we possibly can. You will personalize guest stays from start to finish, from charismatic cocktail making classes to VIP entry at Liverpool’s best loved clubs.
You will provide an exceptional service, exceeding expectations and truly going the extra mile.
You will ensure that every guest’s visit to all Signature Living properties leaves a fantastic, lasting impression.
Brief Job Summary:
- To provide first class service to the hotel guest
- Customer complaint handling
- Check Ins, check outs
- Admin & reporting
- Upselling packages
- Setting up packages
- Bespoke concierge service
- Working knowledge of MS Office
- Excellent customer service skills
- Reliable with an ability to multi-task and work well under pressure
- Great attention to detail