Front of House Team Leader - Manchester
The Rain Bar, Manchester City Centre received its notorious name due to one of Manchester’s constant claims to fame; the weather. It’s had a scattered history starting life as a Victorian canal side warehouse, becoming an umbrella factory and until its development was a dry cleaning business. Therefore, here at JW Lees we believe our team at the Rain Bar are creating their own history too.
JW Lees has an exciting opportunity for a Front of House Team Leader to join the growing team. We’re going further to brew great times. Want to be part of it?
It all started for us in 1828 and although we brew some delicious beers and run some magnificent pubs we know it would be nothing without great people. As a Front of House Team Leader you’ll get the chance to shine, contribute to our success each and every day and our team will give you their full support to help you to rise to the top.
With barrels of personality and enthusiasm by the gallon, you’ll be an expert in communication and know how to work well as part of a team. Leading by example, your work ethic will set the bar high and you’ll be as interesting and exciting as our award winning ales. Ideally a professional in your field or one in the making, you’ll remain super cool under pressure and have a passion for setting and delivering outstanding and memorable customer experiences.
This is an amazing opportunity for an Assistant Manager of the future. As a Front of House Team Leader pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level. As our Front of House Team Leader, you’ve got to have bags of devotion and flair to be able to capture the hearts of our customers and that of the team you supervise. Your passion for customer service will be evident and your knowledge of the food and drink obvious as you make memorable experiences ranging from those having a romantic meal for two to 100 guests at a 60th Birthday party. Experience in a similar role is preferable as you will help train new starters whilst constantly developing yourself.
Our six values run through everything we do and we’ll expect that you are…
Proud: Proud of JW Lees, Our people, Our pubs, our beers and our food.
Savvy: Understands what matters, plugged in to the world and never afraid to admit when we’ve made a mistake.
Honest: We’ll always do what we say and always be straight with each other.
Passionate: You’ve got to love what you do, otherwise you shouldn’t be doing it.
Personal: Giving the personal time and attention to every customer and team member, no-ones a number here!
Together: True team spirit, no one-upmanship, in it together for the long term, helping all to succeed.
As a key member of the JW Lees family we will promise you a competitive package, fantastic team environment and supported development throughout your career.
Are you the Front of House Team Leader extraordinaire we’re looking for? If so, we’d love to hear from you.
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