Leisure Club Associate - Part Time - Warwickshire
Posting Date Jan 15, 2018
Job Number 1800059Q
Job Category Golf, Fitness, and Entertainment
Location Forest of Arden Marriott Hotel & Country Club, Warwickshire, Warwickshire
Brand Marriott Hotels Resorts /JW Marriott
Position Type Non-Management/Hourly
Start Your Journey With Us
Anexciting opportunity to start your career journey with MarriottHotel's.Come and join ourLeisure Club team at thefour starMarriottForest of Ardenand develop yourcareer while providingaprofessional and energetic service to our members and hotel guests.
In returnthe Forest of Arden offers its associates a competitive salary, gym membership,staff meals, car parking and generous global hotel discounts for you, yourfriends and family.
TheForest of Arden is part of an exclusive collection of Marriott country clubsand is located in the heart of the West Midlands, located betweenSolihulland Coventry with easy access to the M6, M42 and M40 andjust four milesfrom Birmingham NEC, Airport and International Train Station.
TheForest of Arden is the perfect location for business and leisure and has afocus on culinary excellence with our AA Rosette-awardedrestaurant,CastIronBar and Grill. MarriottInternational is the worlds largest hotel company and provides associates withextensive, ongoing training and development for long term career opportunities.
Thiselegant Marriott Hotel is one of the top UK Leisure destinations withtwogolf courses including our championship Arden course and a driving range andthe Golf academy.The Forest of Arden also offers outdoor tenniscourts,a fully equipped fitness centre and our relaxingCedarwoodSpa with 8 treatment rooms.
As aLeisure Associate your role will consist of ensuring that all Leisure Club andbrand standards are maintained at the highest level at all times, all memberand guest concerns and requests are resolved promptly and properly, members ofthe Leisure Club are registered and their special requests met whereverpossible. You will be required to learn and understand the correct Leisure Clubmembership proceduresand also complywith the Marriott cash handlingprocedures. You are expected to understand how the hotel Health and SafetyPolicy affects your department and how it links with the rest of the hotel,completedaily checklists and tasks as set out by departmentmanager/supervisor. You will needto provide information to members/guestsabout leisure facilities including hours of opening, classes and location of thefacilities. Throughout this role you will learn and be capable of dealing withmessages and enquiries when required in an efficient and professional mannerboth over the telephone and directly from members/guests of the Leisure Club.As a Leisure Club Associate you will be a go to point for the majority ofqueries within the Leisure Club so its crucial that you build upon yourknowledge from day one to ensure you can provide the guests/members with asmuch accurate information as possible.
Clean andmaintain all areas through the Leisure Club. Report accidents, injuries, andunsafe work conditions to manager; complete safety training and certifications.Support with general enquires regarding the hotel grounds and facilities aswell as any Leisure Club specific queries
Marriott Internationalis an equal opportunity employer committed to hiring a diverse workforce andsustaining an inclusive culture. Marriott International does not discriminateon the basis of disability, veteran status or any other basis protected underfederal, state or local laws.